Post Tagged with: "Customer Service"

Beware the “Are You Anybody?” Syndrome
Customer Service / Worth Reading

Beware the “Are You Anybody?” Syndrome

(Excerpted with permission from The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service (Wiley, 2008) by Donna Cutting.) What Not-So-Recognizable Actor at a movie premier or member of a celebrity’s entourage hasn’t heard those dreaded words: “Are you anybody?” These are the people who become invisible next to the […]

Business / Business Tips / Customer Service / Marketing & Sales

How To Sell Products/Services Successfully

How To Sell Products/Services Successfully by Marcella Glenn  “I know how to do that.”  You commented.  The goal is to sell irresistible products and services, and profit.  Allow a trial period for your wares.  Customers pay a percentage of the total cost, to get a product or service home.  Give […]

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