Post Tagged with: "Customer Service"

The College of The Customer – Service
Business / Business Tips

The College of The Customer – Service

By Micah Solomon What are the true secrets to good customer service and how can businesses leverage them to increase profits? Micah Solomon – co-author of Exceptional Service, Exceptional Profit and the brains behind ‘The College of the Customer’ shares 7 secrets excerpted from the book. 1. Did you shine […]

Business / Customer Service

Attract More Clients By Dumping the Junk

… Your PITA Clients! By Joanne S. Black If you want to attract more clients, then you need to fire the pain-in-the-ass (PITA) clients who do nothing but suck up your time and energy. You know exactly who I’m talking about — the time-wasting, buy-nothing customers.  By dumping them, you […]

Professional Success Tips
Business Tips / Careers and Work

Professional Success Tips

4 Ideas to Make Your Career “Recession-Proof” By Mary Gormandy White Are you concerned about the impact the economy may have on your professional life? Whether you own your own business or you work as an employee or independent contractor, the fact is that you can take proactive steps to […]

Red Carpet Service is Part of this Moving Company’s Initiatives
Women in Business

Red Carpet Service is Part of this Moving Company’s Initiatives

Meet Laura McHolm, Co-Founder and Director of Marketing at NorthStar Moving Corporation in Chatsworth California One of the few women at the helm of a moving company, Laura McHolm turned the industry on its head with her leadership and zeal for discrete, exemplary service. McHolm co-founded NorthStar Moving in 1994 […]

Business / Customer Service / Video

The Battle for Better Customer Service

This video may not be far from the truth these days (by the way, if you are offended by off-color language, I suggest you don’t watch it ~ Those Brits have such a way with words!)   Be sure and read the following article by Sonce Reese and then you […]

Business / Business Tips

There isn’t just one thing

by Marcella Glenn “There isn’t just one thing.” You stabbed your eyes at the title.   One move, on your part, will draw a customer back, over and over. It applies to products, services, newsletters, web sites, and, even, columns. Yes, fairness to clients, providing a product or service they, […]

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