Post Tagged with: "Customer Service"

Does America Care Anymore?
Business / Customer Service / Uncategorized

Does America Care Anymore?

How We Can Change the Answer to “Yes” Our stressful, hectic, overscheduled modern lives leave little room for good old-fashioned caring. Not only does this hurt society, it’s terrible for business. Here, best-selling author Jon Gordon explains why you should stage a caring comeback in your organization—and offers 11 strategies to get you […]

Always Right: Five Risks You Must Take with Your Customers
Business / Business Tips / Customer Service

Always Right: Five Risks You Must Take with Your Customers

Many business owners are risk-averse, and for good reason. However, if you want to be successful, Tom Panaggio says there are five risks you must take when it comes to building relationships with your customers. Here’s one of business’s dirty little secrets: Many business owners prefer to keep their customers […]

Do You Need a Customer Service “Spring Cleaning”?
Business

Do You Need a Customer Service “Spring Cleaning”?

Ten Sneaky Bad Habits That Hurt Client Relationships (and How to Purge Them from Your Life) Joseph Callaway explains how bad customer service habits you didn’t know you had may be holding you back—and shares tactics on how you can sweep them out of your repertoire for good. If you’re […]

Seven Things Your Customers Can Do Better Than You
Business / Business Tips / Customer Service

Seven Things Your Customers Can Do Better Than You

(Here’s a Hint: They All Boil Down to “Sell Your Products and Services”) If you think your customers exist solely to “buy your stuff,” you’re missing a huge part of the picture. Bill Lee, author of The Hidden Wealth of Customers, says your customers are uniquely equipped to influence your product development, […]

The Power of Please & Thank You
100 Resources / Business / Customer Service

The Power of Please & Thank You

Eight Ways to Be a Better Customer—and Get Better Service in Return Customers wait on hold for an eternity. Complaints go unanswered. Smiles and a little extra help seem like too much to ask for these days. If you think customer service has taken a nosedive, you’re right, says Ron Kaufman—but […]

Business / Business Tips

CLIENT SATISFACTION: WATCHING YOUR CLIENTS FLY

This special online event, a week of unique blog posts, is brought to you by Biba Pedron from Your Business in Style When the moment arrives and you finally decide to branch out to start your own business it becomes all too clear that there is more to having your […]

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