Yashu Kapila is the CEO of BugRaptors and this week’s featured woman in business interview

Tell us about your business 

BugRaptors is a division of Seasia Group, a CMMI level 5 certified company. We deal in Testing and Quality Assurance services for applications, software, and website. At BugRaptors, we bring you the quality assurance that comes from the trust. We deal in QA process consulting, Build-Operate-Transfer model testing, Capacity Augmentation (functional and automation testing), along with independent validation & verification. 

With a highly dedicated team of ISTQB certified testers and all the latest tools in the industry, we are not just restricted to software/application development companies. Rather, we serve a wide range of audiences across different industry verticals, assisting them with their software quality needs. Some of these include retail, telecom, healthcare, banking, finances, insurance, media, government, and more.

Please tell us what being a business owner means to you and why you became an entrepreneur in the first place? 

Being a business owner makes you liberal. Especially when you are a woman that comes from a small town in India, turning to be a first-generation entrepreneur adds motive to your life. At the time when I completed my Master’s degree, my goals were limited to Quality Analyst. But I believe as you grow and get to learn about the industry, it brings you greater wisdom to use those resources at best. Right from the beginning of my career till now when I am serving as the CEO at BugRaptors brought me the opportunity to explore the world of QA. With the objective to bring revolution in the industry, I feel proud to be the head of a company that offers zero-defect leakage promise to its customers while offering a 30 percent reduction in time to market. 

As long as it is concerned with the why part of becoming an entrepreneur, 2016 was a year of transformation for me. I strongly feel that a woman leader has always got a greater chance to foster women leaders of tomorrow. BugRaptors, for me, is a perfect platform to achieve such goals. I want women in India and around the world to be the face of a new business era since women have a natural tendency to feed relationships better, no matter if it is a personal or professional front.         

What or who has been your greatest influence in business and why? 

 During the earliest days of my career, I had my entire focus on exploring the deepest secrets of the testing and the QA world. Gradually, as I build my knowledge, I started fantasizing over the work of women who are doing wonders in the world of business. I started reading about the most successful women leaders and businesswomen who have created a lasting impression on the world with their leadership like Indra Nooyi, former CEO – PepsiCo, or Ruth Porat, CFO, Alphabet. I am proud to share that I am a woman driven by the example of other women, and I am working every single day to be the woman who can create a strong example of leadership for other women.

What would you say is your greatest professional accomplishment to date? 

For me, my entire career was an achievement. Every single day, right from the year 2006, was an achievement for me as it made me learn everything that I knew today, and it made me the person that I am today. Yet, if you still need me to define a landmark in my journey, that would definitely be becoming the CEO at BugRaptors.

What’s the best advice you have received in business that you wish to pass on to our readers? 

Business is a highly volatile industry, and things may not always turn up as you expect, but one must never forget that every cloud has a silver lining. It is the never-give-up outlook towards things that keeps the hopes high for you as well as the people around you. Remember, achievers are observers, they are never losers, they are learners.

What have been the most effective marketing initiatives or programs you have used to promote your business? 

There is no marketing initiative better than building connections. Right from serving your customers to networking with people across the industry, it is only good relationships and class services that can help you sustain an excellent reputation in the market. 

What one thing have you learned as a small business owner that has served you well over the years? 

If it is one thing that has served us well through all these years and will serve us well in the future, it is bringing your integrity, ethics, and values to your customer service. When you value your customers for their needs, for their investments, and for their profits, it is the best thing that you can do to uplift your business.

Are there any resources or tools you’d like to share with other small business owners that have helped you run your business?

Being a CEO needs you to keep in sync with your clients as well as your teams. Therefore, it is necessary that one must rely on a productivity tool to keep things streamlined. Using internal communication tools like Slack helps you collaborate with your teams better. Moreover, you can always stick with smart tools like Coggle that can help you create mind maps when you need to come with a unique idea. 

Do you have any new projects coming up? If so, please tell us about it. 

At BugRaptors, we have managed to work with so many clients across global boundaries. Luckily, we have managed to foster continuous relationships that have made us work on some consistent collaborations. We have managed to squash over half a million bugs for applications, software, and websites across different industries and verticals within our 5-year journey, and that has turned out to be a huge achievement for us. 

What do you do for fun/relaxation? 

For me, fun is always about my family and my extended family. Whenever I feel tired, I reach out to my team and spend some time with them, taking their grievances, exploring their experiences, and listening to their learnings. I always try to offer the most pleasing environment to my team by implementing a lenient management style. From routine activities to insightful interactions, it helps me get off any monotonous work schedule and hectic lifestyle routine.

What is Number One Business Goal you plan to accomplish over the next year? 

After all the sudden downtime the business industry faced with the pandemic, I believe our business goals would be all about resilience. I look forward to working on sustainability during the most uncertain times that BugRaptors or our clients would have to face.

You want to write a book on ______________________ 

Writing a book was always a dream for me, and if it would be anything that I would like to write, it would be about how humility helps you foster great leadership and how womanhood calls for leaderships that are valuable to the human race.

Is there anything else you’d like to share with our readers? 

Yes, I would love to share this idea of “shaping your vision” with the readers, especially the women. I believe women are gifted, and they are tailor-made to multi-task. No matter how hard it looks to give it a start to your business vision, make sure you never doubt yourself at any point in time. Making a career gives you the chance to shape careers for other women too, and therefore it should be a non-reluctant and confident approach.

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