Customer Service Archives - Page 4 of 4

The Battle for Better Customer Service

Posted by HeidiRichards | Sep 12, 2009 | Business, Customer Service, Video

This video may not be far from the truth these days (by the way, if you are offended by off-color language, I suggest you don’t watch it ~ Those Brits have such a way with words!) Be sure and read the following article...

Beware the “Are You Anybody?” Syndrome

Posted by Heidi Mooney | Sep 24, 2008 | Customer Service, Worth Reading

(Excerpted with permission from The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service (Wiley, 2008) by Donna Cutting.) What Not-So-Recognizable Actor at a movie premier or member of a celebrity’s...

How To Sell Products/Services Successfully

Posted by Heidi Mooney | Aug 13, 2008 | Business, Business Tips, Customer Service, Marketing & Sales

How To Sell Products/Services Successfully by Marcella Glenn “I know how to do that.” You commented. The goal is to sell irresistible products and services, and profit. Allow a trial period for your wares. ...